顧客在收到貨品後如對貨品有任何不滿意/不喜歡/不合穿, 可以在30天內無條件退貨或換貨 (包括正價/特價貨品). 退貨/換貨只限未剪牌及未穿過之衣服 (所有非衣服類貨品, 如鞋/手袋/眼鏡/首飾等暫未提供退貨/換貨服務). 退貨前請先聯絡我們, 我們會盡快跟進.
*** 所有顧客需自付退貨/換貨運費. 退款會於我們收到退貨7天內經原來之付款方式退回給顧客, 顧客會收到我們的電郵或訊息確認 ***
INTERNATIONAL ORDER (30-Day Return Policy):
YES! WE DO REFUND if you are not happy with the item/s.
We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed or eligible items. Non-clothing items (include shoes, handbags, eyeglasses, jewelry, etc.) are ineligible for refund. Simply ship merchandise with all original tags attached may be returned within 30 days of receipt of shipment. Merchandise must be accompanied by the original sales receipt.
*** Please allow 7 days for the processing of your return. A notification email will be sent to you once the refund is done. The original shipping fees from your order are non-refundable and you are required to return unwanted merchandise at your own cost. ***
For all international order, a delivery charge-back (based on the actual weight of the returned merchandise/s) will be deducted from the refund if the returned merchandise was originally free shipped.
- Light Weight (below 0.35kg): HKD75
- Standard Weight (0.351-0.7kg): HKD130
- Heavy Weight (0.71-2kg): HKD290